AI bot for order processing
A fully automated system that handles up to 80% of customer requests on its own. The Listim bot answers common questions, takes orders, handles bookings and hands complex cases to an operator.
The system runs 24/7 with no breaks or days off, giving customers instant replies.
Features
Auto-replies to questions
Smart answers to common questions based on conversation context and customer history
Automatic order taking
Full order automation: dish selection, price calculation, confirmation and handoff to the kitchen
Booking system
Automatic table booking with availability check and confirmation sent to the guest
Smart escalation
Complex requests are automatically passed to an operator with full chat history
Analytics and reports
Detailed stats on automation, popular questions and performance
Flexible configuration
Configure scenarios, replies and escalation rules to match your business
✅ With us
The Listim bot handles 80% of requests in seconds, takes orders and bookings, answers 24/7. Staff focus on complex customers and service quality. Conversion grows by 150%, response time drops to 5 seconds.
❌ Without us
Staff answer the same questions 100 times a day, spend time on simple orders, customers wait hours for a reply. Operators are overloaded with routine and can't give attention to difficult cases. The business loses orders due to slow responses.
Benefits
150% conversion increase thanks to instant replies
40% higher average order value from automatic suggestions
More orders outside business hours (runs 24/7)
Fewer drop-offs due to waiting
The bot speaks the customer's language
Automation of routine tasks
How does it work?
Simple Listim bot workflow
Customer writes
Customer sends a message in the messenger
AI analyses
The system identifies the type of request and context
Automatic reply
The bot replies or performs an action (order, booking)
Complexity check
The system decides if an operator is needed
Escalation or close
Hand off to operator or close the conversation
See the difference right away
The AI bot handles most customer requests automatically: answers questions about the menu and prices, takes orders, handles bookings and passes complex cases to an operator.
The system runs around the clock with instant replies and high service quality. Your staff can focus on complex customers and improving service.
Plans and terms
Current plans and terms are on the main restaurant solutions page.
Frequently asked questions
Answers about the Listim bot
Ready to increase sales by 150%?
The Listim bot will help your business automate customer communication and significantly grow revenue.
Get started