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Listim

Multichannel messenger

A multichannel messenger is a single control panel for all popular messengers, bringing together WhatsApp, Telegram, Instagram, Facebook Messenger and other communication channels in one interface.

Designed for restaurants, cafés, bars, hotels and any business that communicates with customers through several messengers at once. No more switching between apps — all messages come to one place.

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Features

Single dashboard

All messengers in one interface — WhatsApp, Telegram, Instagram, Facebook Messenger

Chat history

Full conversation history with each customer, message search, file attachments

Quick replies

Ready-made message templates, quick buttons, auto-replies to common questions

Team collaboration

Assign responsible agents, hand off conversations, internal notes for the team

Analytics

Stats by channel, response time, popular questions and team performance

Notifications

Notification settings, message prioritization, automatic reminders

✅ With us

All messages in one window, unified chat history per customer, quick replies via templates, automatic distribution of requests among agents. Response time drops from hours to minutes, conversion grows by 40%.

❌ Without us

Agents constantly switch between 5–7 apps, miss important messages, can't find chat history, spend 30% of time finding the right chat. Customers wait hours for a reply, and orders get lost in the notification stream.

Benefits

No need to switch between applications

70% faster response time

More orders thanks to quick replies

Convenient message translation — communicate in the guest's preferred language

Convenient mobile app for working from phone and tablet

Quick reply templates for common questions and orders

How does it work?

Simple multichannel messenger workflow

1

Connect channels

Connect all your messengers to the system

2

Receive messages

All messages arrive in a single dashboard

3

Quick reply

Agents reply using templates and history

4

Analytics

Get statistics on performance

Frequently asked questions

Answers to common questions about the multichannel messenger

Which messengers does the system support?
The system supports WhatsApp, Telegram, Instagram, Facebook Messenger and other popular messengers.
How long does setup take?
Basic setup takes 1–2 hours. Full integration with your processes — 1–2 days.
Can I work from mobile devices?
Yes, the system has a convenient mobile version for use on phone and tablet.
Is chat history saved?
Yes, the system keeps full chat history with each customer for easier work.
How is data security ensured?
All data is transmitted over secure channels with encryption and modern security technologies.

Plans and terms

Current plans and terms are on the main restaurant solutions page.

View plans

Ready to increase sales by 40%?

The multichannel messenger will help your business work with customers efficiently and significantly increase revenue.

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Contact us

Ready to improve your business's digital presence? Contact us for more details and a custom offer.

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